shot of humility

July 25, 2008 at 2:37 pm | In Professional Development | 4 Comments
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I love it when people who have never been in sales hear about how much some reps make and decide, “That’s crazy! They make all that money when someone else does all the work! They don’t build the product, they don’t do support, they don’t even demo the product… they just buy lunches, get blind drunk at parties, and collect fat commission checks.”

A word to those who feel that way. Try it for a while.

I’ve been a bit under the weather, but dragged myself out earlier this week to do a sales call with a rep. We get there a few minutes early and wait. and wait. and wait. Finally, through a long series of efforts, the rep contacts one of the underling DBA’s who was supposed to be in the meeting. The guy says, “You want what I’m supposed to tell you, or the truth?”

My rep says, “Oh, how about both.” The DBA responds, “well, he either had a family emergency or he took his team to go see the new Batman movie. I’ll let you pick.” Nice. Reps go through this kind of crap all the time. They usually clear this kind of debris for most of us “business folks” to attend meetings. But on that day, I guess the customer’s didn’t care what “big wig” was coming, what with the Joker on the loose and all. Holy take-you-down-a-few-notches, Batman! It was a good reminder that some things are just wrong to do to people. Period. At least pick up the phone and call. Or shoot up the bat signal. Or something!

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